Please contact us immediatelly if you have any problems or questions regarding your purchase.

Footware must be returned in unworn new condition within 7 days of reciept of goods with email forwarded Express or Registered Post Tracking Number to qualify for Merchandise Credit or Size Exchange.

Customer to pay all postage costs including cost of return exchange.

Merchandise Credit on item Value Only. No Refunds.

No Refunds or Exchange on Costumes, Lingerie, Clubwear Range due to Obvious Hygeine Reasons.

Do not attempt to return "Worn Footware".  Any merchandise determined to be worn will not receive merchandise credit.  Return shipping is available at customer's expense.

All returns and refunds are determined on a case-by-case basis by shoes-of-hollywood and can be refused for any reason.

We do care for our loyal customers, and will do everything possible to ensure satisfaction! however we cannot refund your money just because you have changed your mind.